FADECLUB
Support
Need help with your FADECLUB account?
During the closed beta, support is handled directly by the FADECLUB team. Send us the email on your account, what you were trying to do, what happened instead, and a screenshot when useful.
Beta support
luigi@joinfadeclub.comInclude these details
- • Whether you are a client or barber
- • The date/time the issue happened
- • The screen or action involved
- • What you expected and what happened instead
- • A screenshot when it helps explain the issue
Payment or payout issue?
Please do not send card numbers, bank credentials, passwords, API keys, or other secrets. Tell us the approximate amount, date, and what you expected to happen. We can reconcile the provider and FADECLUB records from there.
Safety issue?
If someone is in immediate danger, contact emergency services first. You can also report a safety or misconduct concern to the support email above so FADECLUB can preserve the platform record and take appropriate account action.